By placing an order or confirming your transaction, you agree to the following terms and conditions outlined below. We retain the right to process and fulfill orders only if the customer agrees and confirms these terms and conditions. When a consumer purchases from us, he or she agrees to abide by all our commercial requirements.
OUR PURCHASING TERMS AND CONDITIONS:
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DISCLAIMER
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OUR PRODUCT WARRANTY
• Unless otherwise specified, and subject to your statutory rights in terms of quality and fitness for purpose, we make no explicit or implied representations or guarantees of any kind regarding items offered. | • All goods’ expiration dates are printed on the package. If you come across items that have passed their expiration date, please notify us immediately and do not eat them. |
SHIPPING
SHIPPING DURATION ESTIMATES
– 5-17 business days inside the United States – 9-12 business days to European countries (excluding Germany) – 12-15 business days to Canada, and Australia – 8-17 business days to South Africa |
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DELAYS IN SHIPPING
- We will not be held responsible for any shipping delays caused by holidays or the postal service in charge of shipping.
TAKING POSSESSION OF YOUR GOODS
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OUR GUARANTEED SHIPPING AND REPLACEMENT POLICY
• We are unable to reship your order if a package is not shipped due to customer issues (i.e., the customer was not at home or failed to pick up the item from the mail service provider on time). |
• Our free replacement policy only applies to products seized by customs, products damaged during shipping, or if incorrect products were shipped. |
OUR METHODS OF DISCRETE PACKAGING
• Items are wrapped with carbon photo paper to prevent X-ray scanners from revealing their contents. We can conceal your commodities inside toys, video cassettes, souvenirs, or any other items of your desire. |
• We will only send the purchased products to the address you provided when you made your transaction. |
Product Importation
• Even if items are seized (a mere 1% likelihood based on our data over the years), we cover the whole loss. |
• We have a 99.9 percent success rate in the UK, a 99.5 percent success rate in Canada and Europe, and a 97 percent success rate in South Africa when it comes to getting items past Customs controls. |