IMPORTANT INFORMATION REGARDING YOUR ORDER STATUS.
PLEASE READ BEFORE YOU SUBMIT TICKET CAUSE IT WILL ALLOW YOU TO GET HELP FASTER
Hello and thank you for contacting us! Our Product Specialists and Customer Service Managers are eager to assist you with your questions or concerns. Please select the appropriate department from our drop down menu below and we will assist you on a first come first serve basis, during our normal working hours. All questions received after business hours or weekends will be answered the following business day.
Tickets are usually responded within 48 business hours.
In case a problem is reported on Friday you will get response on Monday.
Your current order status can be checked on MyOrderStatus.net page
It has info regarding:
1) Status of your payment (approved, declined or pending verification)
2) Status of your order (passed for shipping, shipped, reshipped if seized).
3) Once order is shipped tracking code will also appear there. It can be traced on the following site: AfterShip.com
If you wish to report any problem please submit new support ticket here: